Your site is in on the fritz and you're in a bit of a tizz. Who you gonna call? Ghostbusters? The fire brigade? Dr. Spock?
Of course not!
You need a webmaster. A pro. Someone who can just fix that sucker with a minimum of fuss. No excuses, no procrastination, no mess-ups.
So what would someone like that look like?
1. Experience.
When you tell him the problem, he should be able to recall past experiences of it. "Oh yeah, that's very common, I can fix that easily. I remember one time ...". A webmaster who is a webMASTER should have years of experience in putting out fires in websites.
This means uploading, updating, configuring and moving websites. You'd be surprised at how many little things have to go right for your site to go online and stay online.
2. Technical Proficiency.
A webmaster should be proficient in things like PHP, HTML, CSS, JavaScript, Cpanel, Linux, Photoshop and Apache web server. These are common technologies used to tart up a website, get it online and keep in there. Usually, a site can be plain HTML or they can be PHP based or a mix of the two.
Some sites are completely script-based. These are called CMS (Content Management Systems). A popular one is Wordpress. It lets someone who is not a webmaster to add articles to a website, easily. The downside is that it needs a database called MySQL to store the data. This, plus the scripts, makes it more complicated. More complication means it's more likely something will break down.
This is when a webmaster steps in and sorts out the problem. He should also explain what the problem was and what he's done.
3. Explains Things Simply.
There's a lot of technical stuff that goes into running a website. Not everyone can grasp this. Some folks don't even know how their computer works. This is not a failing. Many people don't know how their motorcar works but millions of them drive to work and back happily every day.
Web technical matters can be explained in simple language. As long as your webmaster does what you require, that's the important thing. However, it's good if you know what he's doing. A bad webmaster obfuscates what he does so you don't cotton onto how incompetent he is.
4. Works To Schedule.
A good webmaster, if he says it'll be done Tuesday, it'll be done Tuesday. Properly.
A bad webmaster underquotes for the work involved and then does it late or badly or not at all. It's very common for a bad webmaster not to return your calls when he realises that he's effectively being paid three quid an hour, even though it's his own fault.
Want to hear more? Go to
http://www.webmasterservice.co.uk and then give Tommy a call. Tommy offers
website help and is a
website designer in London, Great Britain. He has twelve year's experience in commissioning websites, software and services and understands how to get your work done fast and to the highest standard.
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